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Re: united spas manufacturing

Posted By: Dr. Spa
Date: Monday, 15 May 2006, at 6:33 p.m.

In Response To: Re: united spas manufacturing (Jeff Brown)

Any particular reason you choose to buy this spa over something else?

: I too bought a United Spa, and had become
: enraged with some of the responses. My
: United Spa, had been delivered with the
: motor miss-wired. So when the cleaning cycle
: comes on, the motor would run on high. I
: attempted to engage the problem with the
: local sales rep, but invain. Eventually I
: got through to the service department. I
: actually found them to be quite cordial, but
: not of too much use. I am an electronics
: engineer, and decided to take the sides off
: the tub, and try to diagnose the problem
: myself. After tracing through the controller
: box, it appeared the motor was miss-wired. I
: called the service department, and they were
: suprised. Their response was, hey you are
: the first person to find the problem....!!!!
: thanx. They asked for the serial number on
: the spa, but it wasn't where they said it
: was. It turned out to still be in the
: plastic instruction bag. They then
: instructed me where to mount it. Wow, now
: I'm the assembler and the technician. The
: next problem was, there was no way to have
: just low speed while in the tub. I would
: have to take the side panel off, and switch
: the 24 hour button. I eventually figured out
: a circuit that could be added to the
: controller to add that function. I talked to
: the engineer at the controller manufacturer
: and sent him my schematic. Wow now I'm also
: the United engineer. Kool, the tub comes
: with a job. Not to be totally disgruntaled,
: the components in the spa are of good
: quality, and since I have fixed all the
: problems, I enjoy the spa almost daily, I'm
: also sure it will function well for a long
: time.

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